Virtual Diagnosis
Diagnose plumbing issues without the guesswork
As a plumber you know the frustration of arriving at a job with nothing more than a vague description like, “It’s leaking… somewhere.” But imagine being able to see the problem through your client’s phone, getting the full picture before you even leave the shop. Chilll, lets you hop on a quick video chat, take a look at the issue firsthand, and plan ahead.
Case in point: John, a plumber in Dallas, cut his on-site time significantly after using Chilll to diagnose jobs virtually. Now, he walks in with the exact tools and parts he needs, fixes the issue in one visit, and leaves his clients amazed at how quickly he works.


Virtual Diagnosis Mean No Uprises on the Job
You know the drill: Show up, assess the problem, realize you need another part or tool, head back out, and repeat. But what if you could cut out those extra trips? With Chilll, you connect with your client before you hit the road, getting a clear view of the problem and knowing exactly what to bring. It’s like a sneak peek into every job.
Case Study: Lisa, a plumber in Denver, used to make at least two trips per job – one to inspect, another to grab parts. Since using Chilll, she’s reduced those double trips by half. “Now, I can diagnose from my van,” she says, “and when I show up, I’m ready to fix it. My clients love how efficient I’ve become, and I love saving on fuel.”
Your Customers Will Thank You for it
Clients don’t care how complicated the job is – they just want it done quickly and done right. That’s why using Chilll makes you look like a hero. By diagnosing the problem ahead of time, you’ll show up ready to get to work and finish the job in record time. Your clients will notice the difference, and so will you – no more juggling tools or making trips back to the shop.
Here’s what we’ve seen: Sam, a plumber in New York, started using Chilll to save time on-site, but the biggest surprise? His customer reviews. “I’m getting so many referrals now,” Sam says. “Clients appreciate that I don’t waste their time. I’m in and out, and they’re recommending me to everyone they know.”

1. What is Chilll, and how does it work for plumbers?
Chilll is a video chat platform designed to help plumbers connect with customers remotely before arriving on-site. By using Chilll, you can visually assess the problem in real-time, diagnose the issue through a video call, and prepare with the right tools and parts before leaving your shop.
How do I choose the best plumber?
Before selecting a plumber, ensure they are state-approved, certified, and insured. Chilll.com helps you find the best plumbers who meet these criteria.
How does a plumber help people?
Plumbers are responsible for the plumbing system in buildings, moving water to faucets and appliances, eliminating waste, and installing pipes for natural gas. They also repair and install plumbing systems.
Why is it important to hire a plumber?
A skilled plumber ensures safe installation of your plumbing system, reducing the risk of accidents and injuries.
What do plumbers use?
Plumbers use tools like Teflon tape, augers, tube cutters, soldering irons, pipe benders, and water pressure meters to seal pipe threads and joints and perform various tasks.
Plumbing Help Online
Get expert plumber advice online through our best plumbing apps tailored to your specific needs. Use our online plumber app to hire a plumber for issues like clogged drains, leaky faucets, water heater problems, low water pressure, and running toilets.

Ready to start doing more remotely?
…like Thumbtack but remote, like Uber but for home repairs, like A.I. for DIY,…

